TruHearing Review - Products Compared, Pricing & Alternatives
Published On 25 Jul 2021
Are you in the market for affordable, quality hearing aids? Many people who are hard of hearing need auditory assistance devices but struggle to pay for them.
That’s where companies like TruHearing come in. TruHearing seeks to provide hearing aids that the average hearing patient can afford.
While over 5% of the world’s population (and 25% of all adults over 60) struggle with hearing loss (World Health Organization), and in the US, less than a third of patients use auditory aids (NIH) often because they find them too expensive.
In this article, we will delve deep into TruHearing’s products and costs, as well as 2 of our own WonderEar devices as an alternative for affordable hearing aids.
Read on to learn if TruHearing is right for you!
TruHearing and WonderEar Products Comparison
Image Source: truhearing.com
What is TruHearing?
Truhearing is a company designed to help hearing loss patients access treatment. Though it isn’t a manufacturer, it’s a management care provider that removes cost barriers for hard-of-hearing consumers. It essentially acts as a mediator between the customer and the hearing aid manufacturer to get them the best price possible.
Their trained hearing consultants will book your audiologist appointment for you and handle all of the affiliated paperwork.
TruHearing partners with insurance companies and healthcare providers to help develop a payment plan for customers. While it doesn’t make and distribute its own products, it purchases them from manufacturers and sells them for a lower-than-retail price.
TruHearing devices range between $675 and $2,250, and customers pay off the cost over time.
As such, TruHearing may seem like an attractive option, but are they the best? Before you decide to purchase your hearing aids, let’s consider all the options.
Where Can You Purchase Hearing Aids?
There are several ways you can find and purchase affordable hearing aids for yourself or a loved one. You can visit an audiologist and get a prescription, or you can look into options that don’t require a specialist, such as over-the-counter aids. The price will vary depending on the option.
From Local Audiologists
You can make an appointment for an audiogram at any local audiologist. Once you arrive, the doctor will evaluate your hearing to identify the type and amount of loss.
This will help them determine what type of medical treatment you need and which hearing aids are right for you.
Over The Counter (OTC)
You can purchase hearing aids from Walmart or a local pharmacy. There are several options, including:
If you don’t have the time or inclination to buy a hearing aid in person, there are many great options for affordable devices online. And not surprisingly, we think that our very own WonderEar hearing aids are among the best in terms of both quality and price – as well as designed and engineered in the United States.
So what separates us from TruHearing? Well, we cut out the middleman by both manufacturing our hearing aids ourselves and also selling them to people with hearing loss all around the US.
This way, we save a lot of costs that would otherwise go to the middleman organization - and we bet you’ll notice that when looking at the price tags of our hearing aid devices.
But now that you know about the three major options to purchase hearing aids, let’s look at how TruHearing sells its services:
The TruHearing Way
Any hearing loss patient can start with TruHearing at any time. The three simple steps to this process include:
- Call TruHearing: You will speak with a Hearing Consultant who will check your insurance eligibility, set up an appointment with a TruHearing provider near you, and answer all of your questions.
- Go to your appointment: Your TruHearing provider will conduct a hearing exam and recommend you the proper auditory aids. They’ll take your lifestyle, hearing loss, and budget into account so you get exactly the care you need.
- Wear your aids with support: Your TruHearing provider will fit your hearing aids. After you leave, a TruHearing representative will follow up with you to ensure you’re satisfied. Your aids also come with a 3-year warranty and a 45-day trial period.
TruHearing Providers and Locations
TruHearing offers an extensive network of over 7,000 provider locations. The highest density of providers is in the North East of the US; however, there are available locations all across the country.
TruHearing Pricing: How Much Does TruHearing Cost?
The cost of TruHearing depends on the category of care you choose. TruHearing offers hearing aids that range from standard to premium. Each category is better suited for different circumstances and comes with its own features and benefits.
TruHearing Standard Hearing Aids
The TruHearing Standard products start at $675.00. This category of hearing aids features:
- Noise reduction.
- Adjustable feedback cancellation to avoid disruptive tonal signals.
This option is best for “predictable” environments, such as home or a friend’s house.
TruHearing Advanced Hearing Aids
The advanced products TruHearing offers start at $795.00. These feature:
- Advanced automated digital processing to better analyze and process the digital signal for clear sound.
- Motion sensors.
- Dynamic soundscape processing for properly directing noise signals and determining microphone strength to blend in with the natural environment.
TruHearing recommends these for more “challenging” environments, such as going to work or out for a walk on a busy street.
TruHearing Premium Hearing Aids
Premium TruHearing products start at $825.00. The benefits of these aids are:
- Automated digital processing produces clear sound with advanced analysis of digital sounds.
- Extended bandwidth for better perception.
- Own voice processing to process self-made sound and process it separately from environmental noise.
- Echo block blocks out reverb for a crisp and clear sound.
This category of hearing aid is best for “extremely challenging” environments, such as large crowds or restaurants.
Now that you are familiar with the categories TruHearing offers, we’re going to review a hearing aid device from each category.
TruHearing offers hearing aid products manufactured by companies like Widex, Signia, and Oticon. In addition, the TruHearing 19 Standard is carefully manufactured by Sivantos, a partner of Widex. We’ll give you the advantages and disadvantages of the product, so you know exactly what to expect from a TruHearing aid.
Signia Nx 1nx Rechargeable
The Signia Nx 1nx Rechargeable hearing aid comes in two styles: Motion Charge & Go and Pure Charge & Go. As its name suggests, this hearing aid is fully rechargeable and is powered by a lithium battery. It’s water-resistant and features smart technology that allows you to control it from an Apple or Android app (though it is optimized for iPhone).
- Can be controlled by Apple or Android app.
- Automatic directionality improves signal-to-noise ratio for improved speech comprehension.
- Streamline TV pairs with Signia Nx for direct TV-to-hearing aid sound.
- More expensive than the WonderEar.
- Moisture/wax buildup in ear canal may cause deterioration.
- Sound quality can be variable compared to Truhearing 19 Standard or Widex.
Signia’s Nx 1nx Rechargeable hearing aid offers excellent versatility thanks to its smart features and ability to pair with streamline television for direct TV-to-hearing aid sound. Moreover, you’ll never have to worry about battery life again. However, compared to the WonderEar, it is on the pricier side, and you may find that this product is also vulnerable to damage caused by moisture/wax buildup.
TruHearing 19 Standard
This hearing aid is special in that it comes in a full range of styles, including behind-the-ear, in-the-canal, half shell, full shell, and more. These hearing aids cost $795 and include access to the TruHearing app.
- Affordable while still offering great sound quality without risk of unwanted feedback.
- Feedback cancellation.
- Speech and noise management.
- Compatible with Apple and Android devices.
- No adaptive streaming volume to adjust streaming sounds to background noise.
- Lacks rechargeable functionality.
If you’re looking for an affordable hearing aid that delivers great sound quality, then the TruHearing 19 Standard is an excellent option to consider. It boasts effective speech and noise management, meaning you won’t have to deal with any unwanted feedback. Still, its lack of a rechargeable battery can be limiting.
This product is worn on the patient’s deaf side, behind the ear. It uses WidexLink technology to wirelessly transmit sound to the aid in the other ear for surround sound capabilities. In addition, the top-of-the-line technology cuts back on any distortion or echo, leaving the wearer with crisp and clear audio. The TruHearing price is $850.
- Eliminates sound distortion and echoing.
- WidexLink wirelessly enables surround sound capability.
- Produces excellent sound quality.
- Far-away sound may be unclear.
- Automated programs cannot be adjusted.
When it comes to affordability and overall quality, few hearing aids can compare to the Widex CROS. Combined with its ability to produce surround sound hearing, the Widex CROS offers a superb user experience. While sounds can be a little unclear the farther away they are, this hearing aid is a great choice with a reasonable price tag.
While TruHearing offers cheaper hearing aids through their services, it’s important to look at what past customers think before investing in their products yourself.
TruHearing has 5 out of 5 stars on Facebook. Despite this high score, the reviews on their page are mixed:
Positive Review by user Sharon Loar:
“I love TruHearing. I have worn hearing aids for 10 years and TruHearing aids are the best I have had. I am amazed at how much better I can hear. I purchased mine in Mooresville, NC office and the staff was friendly and knowledgeable. The audiologist knows just how to adjust my hearing aids to give me quality hearing. Excellent pricing and quality product. I am so happy I found this company.” (Truhearing Facebook Page)
Negative Review by user Ron Natalie:
“What an unmitigated disaster. I attempted to buy through TruHearing because they were recommended by my insurance company. I told the rep when he called exactly which brand I wanted (since I already wore them). After been referred to an audiologist way across town, I find that the audiologist doesn't even do the brand I was looking for. No follow up, no help finding another answer. Don't waste your time” (Truhearing Facebook Page)
TruHearing Alternative: WonderEar
Before you buy a hearing aid from TruHearing, it’s worth looking into other providers that may be more affordable and dependable.
While TruHearing offers quality products, many consumers wish to cut out the middleman in their purchases. If you’re looking to buy hearing aids online, there are better options that don’t require paying for the cost of a third party.
Not surprisingly, we think that our very own brand of hearing aids here at WonderEar is a good option.
Why we dare to say so? Well, because we at WonderEar offer top-notch medical-grade hearing devices at a significantly discounted price.
There’s no extra cost or fees because we manufacture and distribute our hearing aids directly to our customers. Also, all of our hearing solutions are FDA approved. You can order them online at any time, which means you don’t have to find time for an audiologist appointment in your busy schedule.
Because our mission is to improve the lives of people who have hearing loss, we have made it a point to have only the best customer service available. Our hearing specialists work tirelessly to provide you with the top-quality care that you deserve.
The best part is, if your WonderEar aids don’t work for you, you can exchange or return them up to 45 days later, and that’s with a money-back guarantee and full refund.
Behind the Ear: WonderWave
This advanced, rechargeable hearing aid costs only $499 with WonderEar. The portable charger allows you to charge your device up to three times before it needs to be recharged itself.
It comes equipped with four sound settings, so you can have clarity in nearly any environment. The WonderWave uses two directional microphones that work together to offer smart noise reduction.
In addition, these fully rechargeable hearing aids are virtually invisible, offering a discreet look even when wearing glasses or a mask.
- Features smart noise reduction.
- Practically impossible to see.
- Full recharge within six hours, while casing allows for three additional charges.
- Has four sound environment settings.
- Some patients found sound wasn’t clear enough to understand.
The WonderWave is a discreet hearing aid that offers users an impressive selection of smart tech features, including adaptive noise reduction. Thanks to its four sound environment settings, rechargeable battery, and portable charger, the WonderWave is ideal for traveling and an active lifestyle.
Completely in Canal: WonderMax
The WonderMax is suited for those with more severe hearing loss. The WonderMax only costs $399, which is an incredibly affordable option for people who need auditory assistance the most.
The invisible hearing aid fits perfectly in the ear canal for deeply transmitted sound. A step up from the WonderWave, the WonderMax offers enhanced noise reduction for extra clarity in noisy environments. With three sound settings, you can rest assured that this hearing aid will adapt you to your surroundings.
Because the features are straightforward and intuitive, the WonderMax is extremely easy to set up and use.
- Intuitive design makes it easy-to-use.
- Three different environmental settings.
- Excellent noise reduction and sound processing compared to the WonderWave.
- Some customers found that sound, while clear, wasn’t loud enough.
The WonderMax’s accessible design makes it exceptionally easy to both set up and use. Combined with its three environmental sound settings and impressive noise reduction, the WonderMax offers a lot of invaluable features and outstanding hearing quality.
Conclusion: Is TruHearing any good?
While most customers seem happy with their TruHearing service, TruHearing still acts as a middleman that drives up the cost of your hearing aids.
If you’re happy to pay that extra fee for their service, then TruHearing certainly is a good option. Yet, we at WonderEar venture to say that our service is similarly good and deliver high-quality hearing aids directly to your door without the added fees of a middleman.
So, if you’re interested, check out WonderEar’s affordable FDA-approved hearing aids today.